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Typically gift cards cannot be canceled or exchanged. However, you can reach out to Cashback+ support for guidance at support@prizeout.com

If you have a question that still needs to be answered, please visit the Help Center or contact a dedicated support team member at support@prizeout.com (our partners in bringing you CashBack+).

Gift cards are instantly deliverd to the email address associated with their banking profile. Occasionally our emials will find their way into a junk or spam folder or the promotions tab, so check there! If you didn't receive an email from Cashback+, contact support@prizeout.com for assistance.

You can visit the Help Center for detailed instructions on most cards. Otherwise, please contact the CashBack+ support team at support@prizeout.com (our partners in bringing you CashBack+). Brand websites can have different methods of accepting gift cards, and the support team is happy to help if there are any issues.

No problem! You can access your previously purchased gift cards either through the email confirmation or through your CashBack+ Wallet, which is accessible in the menu of the CashBack+ marketplace. If you cannot find the original email, reach out to support@prizeout.com (our partners in bringing you CashBack+) for assistance.

If you no longer have access to the email account on file, please update your email address in your banking profile. Once updated, please reach out to support@prizeout.com (our partners in bringing you CashBack+) to confirm the change and have the previous cards sent to your new email address.

With certain email accounts, gift card emails can get threaded together. This can especially be an issue with Gmail accounts. Please chck the inbox where the gift card was sent to see if other emails are tethered to that original email. If you have confirmed that this is not the issue, please contact support@prizeout.com to have the gift card resent.

No problem! If you can locate the original email from when you received the gift card, click on the link to reclaim the card. Alternatively, if you have created a Cashback+ account, you can view and access any of your cards there. If you can't find the original email, reach out to support@prizeout.com for assistance.

Robert Jones

My name is Robert Jones, and I bring 36 years of leadership experience in Central Texas banking to Extraco. I have been deeply engaged in the local community, serving as a volunteer and in key board positions with nonprofit organizations, city and county governments, and local school districts, which has allowed me to build meaningful relationships. I hold a bachelor’s degree from Abilene Christian University and a master’s degree from the University of Mary Hardin-Baylor. My wife, Susan, and I are active members of Westside Church of Christ in Round Rock, where I serve as an elder. We have three grown and married children, along with seven wonderful grandchildren. In my free time, I enjoy woodworking, playing pickleball, traveling and spending time with family.

Thomas Sinkey

I'm Thomas Sinkey a graduate of Park University with a BS in Management, and Tarleton State University with a Masters of Business Administration. I served in the United States Army as a Military Police Officer for over 20 years. Now, I've been with Extraco Banks for nearly 19 years and have seen serving business owners throughout Central Texas area the entire time. Currently, I serve as the President of the Temple Rotary Club, Secretary of the Temple Rotary Club Foundation, board member of the Temple Education Foundation, the Temple Police Advisory Commission, the Killeen Police Department Law Enforcement Assistance Fund. Beyond my professional and services commitments, I am also an avid golfer and a devoted husband, father, and grandfather. In my free time I enjoy playing in golf tournaments around the area and spending time with my family.

Mark Browning

I'm Mark Browning, a Texas A&M University graduate with a BBA in Finance and a Certified Trust Financial Advisor accredited by the American Banker’s Association. With over twenty-five years of experience, my expertise lies in trust administration, investments, and management, particularly in non-profit endowments. Previously, I spent a decade assisting families with charitable giving options at a major university foundation. Currently, I contribute to the Somerville I.S.D. Education Foundation and Voices for Children in Bryan, TX, while also chairing the scholarship committee at the Bryan Rotary Club. My wife, Nancy, and I reside in College Station, actively participating in St. Andrews Episcopal Church and enjoying leisure activities such as traveling and attending college sporting events.

Lisa Shaffer

Lisa is the Quality Control Manager and Trust Officer in the Extraco Banks Wealth & Trust practice. She works with a range of clients, ERISA-qualified and non-qualified, while maintaining processes and procedures within the department.

Extraco LINC

Powered by Extraco Banks, LINC brings together resources to help entrepreneurs and small businesses flourish throughout Central Texas.

Linsey Barron

Hi, I’m Linsey! Over a decade ago, I took a leap of faith and embarked in the financial industry, and it’s been an incredible journey of growth, learning, and purpose ever since. There's nothing more rewarding to me than helping individuals and families turn their dream of homeownership into a reality.

Rick Clark, JD

I'm Rick Clark and I bring over 20 years of private law practice experience to Extraco, specializing in estates, business, and real estate law. With a BBA in Real Estate from Baylor University and a JD from Texas A&M School of Law, I'm also involved in legal associations like the Real Estate, Probate, and Trust Law Section of the State Bar of Texas, and the Waco-McLennan County Bar Association. I'm admitted to practice law in federal courts in the Western District of Texas. Outside of work, I'm committed to community service, volunteering for Lake Air Little League, contributing to the HOT Workforce Development Board, and previously serving as president of the Hedonia Club of Waco. Waco isn't just where I work—it's home. Living here with my wife, Jill, and our children, Tripp and Jackie, we're active members of the First United Methodist Church, cherishing our community ties.

Commercial Checking

Our Commercial Checking account is created for businesses with 200 or more transactions a month that need a more sophisticated service to manage their cash flow. Pay only for the services you use and offset fees with earnings credits or reduce fees by maintaining a higher balance.

eBank - My Toolkit

As an Extraco customer, you have access to solutions integrated into your eBank that can help you reach your financial goals. Learn more about the resources available to you!

Susie Stanley-Jones

Extraco Wealth & Trust delivers personalized wealth management, trust, and estate planning solutions designed to help you grow, protect, and transfer your assets with confidence. Led by industry experts who pair strategic insight with genuine client care, our team is committed to building long-term relationships and guiding you through every stage of your financial journey.

About Extraco

At Extraco, corporate social responsibility is part of our culture. We understand that to sustain a healthy business, you must sustain a healthy community. It’s imperative to what we do daily for future economic growth and stability. Our success as a company results from the care and compassion of our 300+ team members who bring our culture to life each day. They care for our customers. They develop relationships. They run our operations. They unselfishly donate their time, talent , and personal financial resources to causes important to them.

Reference Guides

Our eBusiness resource center is equipped with FAQs and video/resource guides to ensure help is always at hand.

Extrapreneur

Extraco Banks is passionate about catalyzing small business growth & creating an entrepreneurial bridge across our communities. That's why we've created the Extrapreneur Award - to provide Central

Eleserv

Learn how Eleserv can help your business grow!

McGregor Chamber

Learn how the McGregor Chamber of Commerce can help your business grow!

Paycor

Learn how Paycor can help your business grow!

McLennan SBDC

Learn how the North Texas-McLennan SBDC office can help your business grow!

Bank Branch
  • Handicapped Access

2501 TX-36 Bus
Gatesville, TX 76528
United States

254.774.5500
Directions
Lobby Hours
Currently closed
Hours Today:9:00 am - 5:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:30 pm

ICYMI– Bank & Brews Waco | A Deep Dive into Google Analytics

After wrapping up a three-part series around the Startup Waco and Public Improvement District Marketing Skills Toolkit, we thought it was time to take a deep dive into some of the essential tools that all businesses should be utilizing. For our June Bank & Brews workshop, Extraco’s own Digital Marketing Specialist, Carina Yebra, walked attendees through what she considers to be an essential, and often underutilized, tool for all businesses– Google Analytics. 

Tips on How Student Loan Forgiveness and Refinancing Works

With a federal student loan moratorium scheduled to expire soon and more talk about student loan forgiveness, now is a great time to decide how to proceed if you carry student loan debt. The weight of any student loan, especially a large one, can feel like a drag, but it doesn’t have to end that way. There are ways to reduce your loan term, lower your interest, or lower your monthly payment. You might even eliminate all or part of your student loan. However, knowing the difference between student loan forgiveness and refinancing is vital before beginning.

Virtual Assistants in Banking: Get Fast Answers to Banking Questions

You’re already familiar with the concept of a virtual assistant. Chat bots and virtual assistants have been around for a while, but they aren’t always as helpful as we’d like them to be. Newer technology, however, has improved this to provide you with the best answers to some of the most common questions we receive. You may have a question that falls outside the norm. Never fear! Our brand new chat feature also helps you to reach a real Extraco Relationship Banker to streamline the process from question to solution.

Your Complete Moving Checklist

There is so much to do when you’re getting ready to move — especially if you’re moving to a new city. This checklist won’t reduce your to-do list, but it can make it easier to avoid forgetting important tasks.

Our commitment to the Gatesville community

Extraco's long-standing presence in the Gatesville community has allowed us to build meaningful relationships with our customers and become a trusted partner in their financial journeys. We are excited to open our new branch in fall 2023.

Managing seasonal demand

Extraco Banks is committed to building businesses throughout Central Texas. Whether you're a startup or looking to create a succession plan for your business, we have the resources to help you achieve your business goals.

Halloween On A Budget

In this blog post, we'll unveil some thrifty and budget-friendly tricks to make this Halloween a spooky success without draining your wallet.

Identifying Your Business Drivers

Identifying and monitoring the key drivers of your business will help track what’s happening and trigger red flags for when remedial action is needed. A whole range of internal and external factors affects the performance of every small business. Read our resource article to learn more!

118 Years Strong

Read our Extraco Week recap blog highlighting the festitivies we had across our branches to celebrate 118 years in business!

Is It Time to Refinance Your Auto Loan? Key Factors to Consider

Refinancing your auto loan can help you save money, lower your monthly payments, or pay off your car faster—but timing is everything. This blog breaks down the key factors to consider, including interest rates, credit score improvements and loan balance. Learn when refinancing makes sense, when it doesn’t, and how to determine if it’s the right move for you.