Digital Banking At Extraco
Check account balances. Make mobile deposits. Automate bill pay. There are a variety of ways to bank without ever having to visit a branch!
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Frequently Asked Questions
Answer
We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226):
Monday - Friday: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
Sunday: Closed
Answer
You can dispute debit card transactions in Online Banking by selecting the transaction and clicking Dispute Transaction. For ACH disputes, call us directly—these may require a signed e-sign form. You’re also encouraged to contact the merchant to resolve issues. Multiple transactions can be disputed at once.
Answer
Log in, go to Settings > Payments & Transfers, then choose the account to pay from, select your loan, enter the amount, and choose the payment type.
Pages
Cashback+
Every day you make purchases, from groceries to gas. With CashBack+ from Extraco Banks, get instant cash back, up to 20%, just for buying what you already do. Browse personalized offers, purchase gift cards, and enjoy savings.
Mobile Deposit
Deposit a check, anytime, anywhere! Simply open your Extraco eBank app, select the mobile deposit feature, enter the check amount, take a photo of the front and back of the check, and submit.
Locations
Bank Branch
- Handicapped Access
2501 TX-36 Bus
Gatesville, TX 76528
United States
Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:30 pm
Bank Branch
- Curbside Delivery
- Handicapped Access
- Online Appointment Scheduling
- Saturday Hours (Drive-Thru Only)
1002 W. Central Texas Expy
Killeen, TX 76541
United States
Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:00 pm
Bank Branch
- Curbside Delivery
- Handicapped Access
- Home Loans Specialists
- Safe Deposit Box
1700 North Valley Mills Drive
Waco, TX 76710
United States
Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:30 pm
Resources
Mobile & Online Banking
Our online and mobile banking features offer you access to your accounts – anytime, anywhere.
ICYMI: November Bank & Brews | Digital Marketing 101
The November edition of our Bank & Brews virtual workshop series was all about Digital Marketing in the era of COVID-19 and beyond. The workshop was led by Gordon Law, President of Swimming Duck, a marketing agency based out of Dallas. Gordon is also a professor at SMU where he teaches marketing and digital media. He has over 40 years of marketing and advertising experience and is a great friend of Extraco Banks. We were thrilled to have him lead our final virtual workshop of 2020.
Virtual Assistants in Banking: Get Fast Answers to Banking Questions
You’re already familiar with the concept of a virtual assistant. Chat bots and virtual assistants have been around for a while, but they aren’t always as helpful as we’d like them to be. Newer technology, however, has improved this to provide you with the best answers to some of the most common questions we receive. You may have a question that falls outside the norm. Never fear! Our brand new chat feature also helps you to reach a real Extraco Relationship Banker to streamline the process from question to solution.
