Frequently Asked Questions

Answer

Please call our customer care center at 1-866-398-7226.

Answer

If mobile deposit is missing, please go to Settings and Mobile Deposit Enrollment or call 1.866.398.7226.

Answer

To change your PIN, visit your nearest branch or call customer service at 1.866.EXTRACO (1.866.398.7226)

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Schedule Appointment

Schedule an appointment at your local Extraco branch to meet with a Relationship Banker.

eConsent Disclosure

This Disclosure is in regards to conducting business electronically, receiving electronic notices and disclosures, and signing documents electronically.

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