Frequently Asked Questions

Answer

We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226): Monday - Thursday: 8 a.m. to 4 p.m. Friday: 8 a.m. to 6 p.m. Saturday-Sunday: Closed

Answer

Absolutely! We offer a mobile banking app with mobile deposit features, so you can simply take a picture of your check to make your deposit. We also offer remote capture services, so you can scan in multiple checks right from your office on a daily basis and more! Our technology services rival those of national banks.

Answer

In order to set up a business account, you would need your business entity, legal documents. (ie. Assumed Name Certificate, Articles of Incorporation, Certificate of Formation, Articles of Association/Organization, etc.) along with the IRS, EIN#. (if applicable)

Pages

Business Elite Checking

Our Business Elite Checking account is the perfect solution for businesses handling large amounts of cash. It's tailored to meet the needs of your company and you handle high cash deposits and withdrawals.

Locations

Insurance Office
  • Curbside Delivery
  • Handicapped Access

1700 North Valley Mills Drive
Waco, TX 76710
United States

Lobby Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Mortgage Office
  • Handicapped Access
  • Home Loans Specialists
  • Spanish Speaking

1700 North Valley Mills Drive
Waco, TX 76710
United States

Lobby Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Bank Branch
  • Curbside Delivery
  • Handicapped Access
  • Home Loans Specialists
  • Safe Deposit Box

1700 North Valley Mills Drive
Waco, TX 76710
United States

Lobby Hours
Currently open!
Hours Today:9:00 am - 5:00 pm
Drive-Thru Hours
Currently open!
Hours Today:8:00 am - 6:00 pm

Resources

How to Make the Most of Merchant Services

Despite the reasons behind the rise of touchless payments, the need for well-rounded merchant services to address and manage these payments has also increased. Thankfully, banks that work with local businesses are helping businesses level up their game by providing various merchant service options to meet consumer payment needs and how to make the most of these services.

What is Positive Pay?

Positive Pay is an automated cash management system that helps eliminate the risk of losing money from fraudulent checks. We use this system to coordinate financial payment security efforts with your business; this allows your business to monitor payments and ensure that only your payee receives the approved funds. If we receive a check that doesn't match your Positive Pay file, we will contact you to verify payment details before honoring it.