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Resource Center

Explore our resource center! The tools and information you need to succeed, right at your fingertips. Read articles about recents events on our blog, take advantage of our financial calculators, read how-tos and tips in our resource articles, explore our video library and keep up-to-date on events!

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Ask any question to find the answer you need from Extraco Banks today. Learn more about our locations, FAQs and products.

eBank - My Toolkit

As an Extraco customer, you have access to solutions integrated into your eBank that can help you reach your financial goals. Learn more about the resources available to you!

Life Disasters

Extraco Banks understands the unique needs of Central Texans during times of disasters. When you're an Extraco customer, you're part of the Extraco Family. Let us help you and your family through any of your needs.

Stephanie Angel

I'm Stephanie Angel, a native Wacoan and holding a BBA from Tarleton State University. With extensive experience in banking, I specialize in various loan types, including auto, personal, RV, motorcycle, and debt consolidation loans. My commitment lies in assisting customers in finding the optimal loan solution tailored to their needs and circumstances. When I am not working, I enjoy traveling, cooking, and cherishing moments with my loved ones.

Jackie Basile

I'm Jackie Basile, a graduate of Chaminade University in Honolulu, HI, and I joined Extraco Banks in October 2023, bringing twenty-four years of banking experience. With a decade of specialization in Treasury Management, I oversee services in Central Texas-South, focusing on portfolio management and driving growth through effective sales strategies. I excel in crafting customer-centric solutions and providing guidance on liquidity management, while also offering industry training to internal and external stakeholders. Outside of banking, I've served in the United States Navy and remain active in community organizations, including roles with The Rotary Club of Temple, St. Mary Catholic School Trust Fund Board, and Wildflower Guild.

Extraco Banks - Weather Updates

With the winter weather affecting Central Texas communities, we want to keep our customers up-to-date with important information related to insurance claims, branch closures and more.

Natalie Hetzel

I'm Natalie, a proud alumna of Texas Woman’s University. With over 25 years of experience in financial services, my journey began as a Finance Specialist in the United States Army. Since 2001, I've been part of the Extraco Wealth and Trust team, finding fulfillment in nurturing enduring client relationships. Outside of work, I've served as a Court Appointed Special Advocate (CASA) for Bell/Coryell counties, advocating for children within the Texas foster care system. My husband Robert and I reside in Temple, where we cherish moments with our three children and indulge in our passion for travel.

Lisa Shaffer

Lisa is the Quality Control Manager and Trust Officer in the Extraco Banks Wealth & Trust practice. She works with a range of clients, ERISA-qualified and non-qualified, while maintaining processes and procedures within the department.

Robert Jones

My name is Robert Jones, and I bring 36 years of leadership experience in Central Texas banking to Extraco. I have been deeply engaged in the local community, serving as a volunteer and in key board positions with nonprofit organizations, city and county governments, and local school districts, which has allowed me to build meaningful relationships. I hold a bachelor’s degree from Abilene Christian University and a master’s degree from the University of Mary Hardin-Baylor. My wife, Susan, and I are active members of Westside Church of Christ in Round Rock, where I serve as an elder. We have three grown and married children, along with seven wonderful grandchildren. In my free time, I enjoy woodworking, playing pickleball, traveling and spending time with family.

Mark Browning

I'm Mark Browning, a Texas A&M University graduate with a BBA in Finance and a Certified Trust Financial Advisor accredited by the American Banker’s Association. With over twenty-five years of experience, my expertise lies in trust administration, investments, and management, particularly in non-profit endowments. Previously, I spent a decade assisting families with charitable giving options at a major university foundation. Currently, I contribute to the Somerville I.S.D. Education Foundation and Voices for Children in Bryan, TX, while also chairing the scholarship committee at the Bryan Rotary Club. My wife, Nancy, and I reside in College Station, actively participating in St. Andrews Episcopal Church and enjoying leisure activities such as traveling and attending college sporting events.

Susie Stanley-Jones

Extraco Wealth & Trust delivers personalized wealth management, trust, and estate planning solutions designed to help you grow, protect, and transfer your assets with confidence. Led by industry experts who pair strategic insight with genuine client care, our team is committed to building long-term relationships and guiding you through every stage of your financial journey.

Extraco LINC

Powered by Extraco Banks, LINC brings together resources to help entrepreneurs and small businesses flourish throughout Central Texas.

Commercial Checking

Our Commercial Checking account is created for businesses with 200 or more transactions a month that need a more sophisticated service to manage their cash flow. Pay only for the services you use and offset fees with earnings credits or reduce fees by maintaining a higher balance.

Extraco Banks® Begins Construction on New Downtown Temple Branch

Extraco Banks® announced on June 23, 2023, it will begin construction on its new Downtown Temple branch on July 10, 2023. The 2,400 square foot branch will have video teller technology, four drive through lanes and an outdoor seating area between the new bank building and Treno Pizzeria.

About Extraco

At Extraco, corporate social responsibility is part of our culture. We understand that to sustain a healthy business, you must sustain a healthy community. It’s imperative to what we do daily for future economic growth and stability. Our success as a company results from the care and compassion of our 300+ team members who bring our culture to life each day. They care for our customers. They develop relationships. They run our operations. They unselfishly donate their time, talent , and personal financial resources to causes important to them.

Reference Guides

Our eBusiness resource center is equipped with FAQs and video/resource guides to ensure help is always at hand.

Extrapreneur

Extraco Banks is passionate about catalyzing small business growth & creating an entrepreneurial bridge across our communities. That's why we've created the Extrapreneur Award - to provide Central

Randy Betancis

Our city is important to me and is why I give my time and resources to help make it better.

Tammy Richards

I'm Tammy Richards, a Baylor University graduate with Summa Cum Laude honors in 1990, holding a B.B.A. in Finance. For over three decades, I've been a dedicated commercial lender in Waco, prioritizing exceptional customer service and fostering meaningful client relationships. I find fulfillment in understanding my clients' businesses and providing valuable insights drawn from my extensive experience. Beyond my professional endeavors, I actively contribute to the community as a member of the United Way Board of Directors and the Greater Waco Chamber of Commerce Board of Directors. Volunteering aside, I enjoy indulging in reading and traveling adventures with my family.

Terms and Conditions

Extraco Banks is committed to providing customers with an exceptional customer experience, which includes providing various ways to access information.