SmartPay FAQs

Frequently Asked Questions
What credentials are needed to use Smart pay?
Answer

- Enter first name only on the name line

- Enter last 4 of social with the exception of using the last 3 of your social if your social security number begins with a 0

- Date of Birth should be entered as follows: mm/dd/yyyy

Frequently Asked Questions by Category

Image
Woman using mobile phone
Apple Pay FAQs
Apple Pay FAQs
Image
Business owner using his computer
Business FAQs
Business FAQs
Image
Gentleman looking at phone.
Checking FAQs
Checking FAQs
Image
Grandma video chatting with granddaughter
COVID-19 FAQs
COVID-19 FAQs
Image
Man walking down the street using his cell phone
Fraud Alert FAQs
Fraud Alert FAQs
Image
Couple Enjoying Road Trip
Insurance FAQs
Insurance FAQs
Image
Man looking at mobile phone.
Mobile & Online FAQs
Mobile & Online FAQs
Image
Family moving into new house
Mortgage FAQs
Mortgage FAQs
Image
Green Debit Card
NEW Discover® Debit Card Benefits
NEW Discover® Debit Card Benefits
Image
Woman using mobile phone
Samsung Pay FAQs
Samsung Pay FAQs
Image
Using debit card
Savvy Savings FAQs
Savvy Savings FAQs
Image
Woman on Computer
SmartPay FAQs
SmartPay FAQs
Image
Graduate hugging father
Student Loan FAQs
Student Loan FAQs
Image
A new banking experience coming soon.
Transitioning to the All New eBank
Transitioning to the All New eBank
Image
Family photo with young son and another on the way soon.
Wealth & Trust FAQs
Wealth & Trust FAQs