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Frequently Asked Questions
You can dispute debit card transactions in Online Banking by selecting the transaction and clicking Dispute Transaction. For ACH disputes, call us directly—these may require a signed e-sign form. You’re also encouraged to contact the merchant to resolve issues. Multiple transactions can be disputed at once.
Log in, go to Settings > Payments & Transfers, then choose the account to pay from, select your loan, enter the amount, and choose the payment type.
If mobile deposit is missing, please go to Settings and Mobile Deposit Enrollment or call 1.866.398.7226.
Pages
Extrapreneur Media
Digital Banking At Extraco
Locations
- Handicapped Access
- Home Loans Specialists
1504 Williams Drive
Georgetown, TX 78628
United States
- Handicapped Access
2501 TX-36 Bus
Gatesville, TX 76528
United States
- Curbside Delivery
- Handicapped Access
- Home Loans Specialists
2706 S. Texas Ave.
Bryan, TX 77802
United States

