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Frequently Asked Questions
You can dispute debit card transactions in Online Banking by selecting the transaction and clicking Dispute Transaction. For ACH disputes, call us directly—these may require a signed e-sign form. You’re also encouraged to contact the merchant to resolve issues. Multiple transactions can be disputed at once.
Yes, use the Link Account button on the home screen or go to Other Services > Add External Account to securely connect accounts from other banks.
Yes. Once you have successfully logged in, go to Settings/Security Preferences/Change Login ID.
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eBank - My Toolkit
EasyInvest With Extraco
Locations
- Handicapped Access
2501 TX-36 Bus
Gatesville, TX 76528
United States
- Handicapped Access
- Spanish Speaking
102 S 1st St
Temple, TX 76501
United States
- Curbside Delivery
- Handicapped Access
- Home Loans Specialists
- Spanish Speaking
4189 Texas 6 Frontage Rd
College Station, TX 77845
United States

