Frequently Asked Questions

Answer

You can request a temporary increase by logging into Online Banking or the Extraco eBank app and utilizing card controls.

Answer

Yes, use the Link Account button on the home screen or go to Other Services > Add External Account to securely connect accounts from other banks.

Answer

You can order a debit card by calling Customer Service or through the Extraco eBank app under Manage Cards > Reorder Card. Be sure your mailing address is up to date, and note that expedited delivery is available for a fee.

Pages

Digital Banking At Extraco

Check account balances. Make mobile deposits. Automate bill pay. There are a variety of ways to bank without ever having to visit a branch!

Cashback+

Every day you make purchases, from groceries to gas. With CashBack+ from Extraco Banks, get instant cash back, up to 20%, just for buying what you already do. Browse personalized offers, purchase gift cards, and enjoy savings.

eBank - My Toolkit

As an Extraco customer, you have access to solutions integrated into your eBank that can help you reach your financial goals. Learn more about the resources available to you!

Locations

Bank Branch
  • Handicapped Access

2501 TX-36 Bus
Gatesville, TX 76528
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 5:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:30 pm

Bank Branch
  • Handicapped Access
  • Spanish Speaking

102 S 1st St
Temple, TX 76501
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:9:00 am - 5:00 pm

Bank Branch
  • Curbside Delivery
  • Handicapped Access
  • Online Appointment Scheduling
  • Saturday Hours (Drive-Thru Only)

1002 W. Central Texas Expy
Killeen, TX 76541
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 5:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 6:00 pm

Resources

What is Positive Pay?

Positive Pay is an automated cash management system that helps eliminate the risk of losing money from fraudulent checks. We use this system to coordinate financial payment security efforts with your business; this allows your business to monitor payments and ensure that only your payee receives the approved funds. If we receive a check that doesn't match your Positive Pay file, we will contact you to verify payment details before honoring it.