Safe Banking
Extraco Banks is committed to helping you keep your financial information safe. Bookmark this page to learn about the latest scams in the marketplace.
Search
Frequently Asked Questions
Answer
You can order a debit card by calling Customer Service or through the Extraco eBank app under Manage Cards > Reorder Card. Be sure your mailing address is up to date, and note that expedited delivery is available for a fee.
Answer
You can report your debit card as lost or stolen via Online Banking, the Extraco eBank app, or by calling our Phone24 line (1.800.522.3972)
Answer
You can request a temporary increase by logging into Online Banking or the Extraco eBank app and utilizing card controls.
Pages
Easy Checking
Easy checking is perfect for those looking for a checking account without the bells and whistles. Best of all, there is no monthly fee for students up to age 23 and those 65 and older.
BankOn Checking
BankOn is a national project that supports 85 coalitions across the country connecting consumers to safe & affordable bank accounts.
Locations
Bank Branch
8303 W. Adams Avenue
Temple, TX 76502
United States
Lobby Hours
Currently closed
Drive-Thru Hours
Currently closed
Bank Branch
- Handicapped Access
- Spanish Speaking
102 S 1st St
Temple, TX 76501
United States
Lobby Hours
Currently closed
Hours Today:8:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:00 pm
Bank Branch
- Handicapped Access
- Safe Deposit Box
- Spanish Speaking
1208 E. Main Street
Hamilton, TX 76531
United States
Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:00 pm
Resources
Buckle Up: Check Fraud Is on the Rise—Here’s How to Stay Safe
Even though check usage has decreased by 25%, reports of check fraud have nearly doubled since 2021. Criminals are getting more sophisticated, stealing financial information to access—and fly off with—your hard-earned money.
How to Protect Older Adults and Loved Ones from Fraud
As autumn draws near, it’s time to consider the holiday season ahead. Although fraud can happen to anyone anytime, it’s especially concerning during the holidays. Older adults and loved ones often feel the brunt of these attacks. The FBI reported Americans aged 60 and older lost nearly $1.7 billion in 2020, with fraud claiming over 92,000 victims that year.
How to Ban Scams from Fake Checks to Online Shopping and More
Robocalls are one of the most common scams Americans face today, and scam artists use many approaches to trick you. It might be an auto warranty renewal, a hotel reservation, an award you won – even if you never entered a drawing for it – and more. Still, robocalls are only one of the many avenues scam artists use to trick you.
