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Frequently Asked Questions

You can easily make your loan payments by clicking on the Secure Login button at the top of any page and selecting "Loan Payment".

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Yes. The Extra Banker has several security features that allow for customer authentication. In addition, there are parameters set in place to prevent potential fraud.

No. Settings for Account Alerts and settings for Secure Delivery Contact are different. You'll find Account alerts under Settings - Alerts and you'll find Secure Delivery Contact settings under Settings - Login Preferences - Secure Delivery Contact Information. Be sure to adjust both.

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Resource Center

Explore our resource center! The tools and information you need to succeed, right at your fingertips. Read articles about recents events on our blog, take advantage of our financial calculators, read how-tos and tips in our resource articles, explore our video library and keep up-to-date on events!

Privacy Policy

Extraco Banks is committed to protecting the privacy & security of its customers.
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Tips to Keep Your Business Secure Online

Consider Yahoo, Marriott International, Adult Friend Finder, Anthem, and Target. What do these companies have in common? They’ve all experienced some of the largest data breaches in history. The scary thing is that you can’t protect all your data all the time, but there are many things you can do to guard against a cyber-attack.

Understanding eBank Security Alerts

Extraco eBank offers several security alert options to notify you of specific account activities. Utilize customizable alert settings for added security on your account. When logged into Extraco eBank, select the Settings tab on the left hand side and then Alerts. Standard alerts are automatically toggled on, but you can adjust any as you see fit.
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