Frequently Asked Questions

Answer

If you need to change or close an account, please submit a secure message from Online Banking, email webcustomercare@extracobanks.com or call 1.866.EXTRACO.

Answer

Typically gift cards cannot be canceled or exchanged. However, you can reach out to Cashback+ support for guidance at support@prizeout.com

Answer

If you have a question that still needs to be answered, please visit the Help Center or contact a dedicated support team member at support@prizeout.com (our partners in bringing you CashBack+).

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Resource Center

Explore our resource center! The tools and information you need to succeed, right at your fingertips. Read articles about recents events on our blog, take advantage of our financial calculators, read how-tos and tips in our resource articles, explore our video library and keep up-to-date on events!

Extraco Banks® Begins Construction on New Downtown Temple Branch

Extraco Banks® announced on June 23, 2023, it will begin construction on its new Downtown Temple branch on July 10, 2023. The 2,400 square foot branch will have video teller technology, four drive through lanes and an outdoor seating area between the new bank building and Treno Pizzeria.

Locations

Insurance Office
  • Handicapped Access

2706 S. Texas Ave.
Bryan, TX 77802
United States

Lobby Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Insurance Office
  • Curbside Delivery
  • Handicapped Access

1700 North Valley Mills Drive
Waco, TX 76710
United States

Lobby Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Insurance Office
  • Curbside Delivery
  • Handicapped Access

4189 Texas 6 Frontage Rd
College Station, TX 77845
United States

Lobby Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Resources

ICYMI— The Human Resources Lifecycle of a Business

We want to share our expertise and knowledge about the lifecycle of an employee – from hiring to firing – with you. Below is a recap of our October Bank & Brews workshops focused on four aspects of human resources which are vital to a business (and improving the bottom line): hiring, building, coaching & disciplining employees. Make sure to download the templates from each workshop!

ICYMI: Killeen Business After Hours Event

On April 18, 2024, we had the pleasure of hosting the Killeen Business After Hours event at our Killeen Branch. From 5:30 p.m. to 7 p.m., we welcomed members of the community for an evening of networking,  and a special tribute to our local heroes.