There are no limits on the number of checks you can deposit using mobile deposit but there are limits to the totals. The limits start at $1,000.00 a day and $4,000.00 month and go up depending on account type

Deposit cutoff times are 7:00pm Monday-Friday. Deposits that are made after 7:00pm are put into the 9:00am file on the next business day.

We are not accepting coin deposits through the drive-thru at this time.

Customers wanting to set up direct deposit will need Extraco’s routing number (111900581) and their account number, which can be found in Online Banking or the Extraco eBank app under account details. Your employer or payer will use this information to complete the setup.

You can access your account 24/7 using ATMs, Online Banking, or the Extraco eBank app.

Mobile deposits are processed every two hours between 9:00 a.m. and 7:00 p.m. CST on business days. Deposits made after 7:00 p.m., on weekends, or on holidays will post the next business day. Some checks—like traveler’s checks or foreign currency—cannot be deposited.

If your local Extraco branch is temporarily closed, please visit our branch locator for branch operating hours at select locations, as well as 24/7 access ATM locations. You can also call 1.866.EXTRACO to connect with a Customer Care Representative.

Don't forget about our mobile app that allows you to make mobile deposits and Phone24, our voice-activated system that lets you check balances, schedule loan payments, transfer funds and obtain financial center hours of operation and locations, as well as turning off your debit card. Available in both English and Spanish.

If you need to change or close an account, please submit a secure message from Online Banking, email webcustomercare@extracobanks.com or call 1.866.EXTRACO.

To request mobile deposit, log in to online banking and select Account Tools > Mobile Deposit Enrollment from the navigation menu. Qualifying accounts will see the Mobile Deposit Enrollment form available in that section.

If the option does not appear in your menu, please contact us at 254.774.5501 to confirm whether your account qualifies.

You can access your previously purchased Cashback+ gift cards either through email confirmation or through your Cashback+wallet, which is accessible in the menu of the Cashback+ marketplace. In your wallet, you'll be able to view all previously purchased cards in one place.

Yes! When conducting a transacation, you will have the option to "Split" the deposit into the accounts accessible to you.

In Online Banking, go to Settings > Login Preferences > Secure Delivery Contact Information to update or add your preferred email and phone numbers for secure code delivery.

No. Settings for Account Alerts and settings for Secure Delivery Contact are different. You'll find Account alerts under Settings - Alerts and you'll find Secure Delivery Contact settings under Settings - Login Preferences - Secure Delivery Contact Information. Be sure to adjust both.

You can deposit up to $6,000 in cash at indoor machines and up to $9,999.99 at outdoor machines. Check deposits over $500 may require phone approval, and checks over $20,000 must be deposited with a Relationship Banker in-branch.

You can order a debit card by calling Customer Service or through the Extraco eBank app under Manage Cards > Reorder Card. Be sure your mailing address is up to date, and note that expedited delivery is available for a fee.

If you no longer have access to the email account on file, please update your email address in your banking profile. Once updated, please reach out to support@prizeout.com (our partners in bringing you CashBack+) to confirm the change and have the previous cards sent to your new email address.

If mobile deposit is missing, please go to Settings and Mobile Deposit Enrollment or call 1.866.398.7226.

We are happy to provide a variety of digital banking options for our customers. Click below to learn more.

Some providers may send this alert even when you’ve logged in normally—especially if you've selected “Remember Me” on a device. If you're unsure about the activity, contact your provider to confirm.

You can request a Phone 24 reset by calling a customer service Relationship Banker at 1.800.522.3972 and verifying additional security questions, or by making the request as you stop by a local branch.

Extraco offers Business Credit Cards through our provider, ELAN Card Member Services. You can apply with a Relationship Banker at your local branch today!

Click below to learn about safe banking with Extraco.

To qualify for Private Bank you must have an aggregate deposit balance of $350k or more with Extraco Banks

You can access the Cashback+ platform directly from Online Banking or the Extraco eBank app! Login to your online banking and you'll see a Cashback+ Offers tile!

In Online Banking, go to Statements in the left-hand menu, complete the eDelivery Agreement, and you'll be able to view and download available statements; for older records, request them through a Curbside Delivery at your branch.

We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226): Monday - Thursday: 8 a.m. to 4 p.m. Friday: 8 a.m. to 6 p.m. Saturday-Sunday: Closed

To change your PIN, visit your nearest branch or call customer service at 1.866.EXTRACO (1.866.398.7226)

You can have an insurance claim check endorsed in your branch's drive-thru or lobby! You will need the check and a current form of identification. The Relationship Banker will get the proper approvals for endorsement, depending on amount the check is for.

Every day you make purchases, from groceries to gas, cardigans to coffee. Imagine if you could get cash back, just for buying the things you already buy. Say hello to CashBack+, a customer benefit from Extraco Banks. Browse offers personalized to your favorite brands + hundreds more. Purchase a gift card in any amount, and use it to make your purchases. You'll receive instant cash back, up to 20% depending on the current offers listed.

CashBack+ lets you earn cash back by purchasing digital gift cards through Online Banking or the Extraco eBank app using your checking or savings account. Offers are personalized and updated regularly from hundreds of popular brands.

You can dispute debit card transactions in Online Banking by selecting the transaction and clicking Dispute Transaction. For ACH disputes, call us directly—these may require a signed e-sign form. You’re also encouraged to contact the merchant to resolve issues. Multiple transactions can be disputed at once.

Log in to Online Banking, go to Account Tools, and select Order Checks. Choose the account, verify your information, and follow the prompts. For help, call 1.800.275.1053.

Click the button below then select Personal Enrollment at the bottom of the Online Banking page. Follow the prompts to verify your identity, create your login, and get started.

In Online Banking, go to Menu > Other Services > Stop Payment, then enter the required check details. You can also call to request a temporary (14-day) stop or a permanent one, which will require your e-signature.

Simply select EasyInvest in Online Banking or the Extraco eBank app, complete the quick onboarding, fund your account, and you’re ready to buy and sell investments anytime.

The best way to protect yourself from overdraft fees and return fees is to know your balance so you don't accidentally spend money you don't have.

It will be a same-day turn around process. Please note a delay may occur if additional information is required to finalize the dispute.

Once logged into Online Banking, or the Extraco eBank app, select Other Services on the main menu and then select Stop Payment. You will need to enter all of the required fields to request a stop payment.

You can request a cashiers check in the drive-through or in the lobby. You will be asked to complete a withdrawal slip with the name of the receiver written on the top.

Enrolling in Savvy Savings is so easy! You will need to personal information for identification, and account numbers to connect where the round\-up savings are coming from and where they go.

If you are the registered owner of the savings bond, you can easily redeem your savings bond by going to the Treasury Direct page. You will input your savings bond details and can redeem it quickly!

To begin the online account opening process, click the button below. If you are wanting to open an Easy Checking, Solution Banking, Smart Savings or Smart Rate MMA Account click here.

To change your address, log in to Online Banking by going to Settings > Address Change.

Your Savvy Savings round up credits/debits will take place each day. You will see a "Savvy Savings Round Up Sweep" for the credit out of the account, and "Savvy Savings Round Up Deposit" for the debit into your account.

The round up credits/debits may not show up on a bank statement until the following day.

Gift cards are instantly deliverd to the email address associated with their banking profile. Occasionally our emials will find their way into a junk or spam folder or the promotions tab, so check there! If you didn't receive an email from Cashback+, contact support@prizeout.com for assistance.

To request a commercial change order, please click below.

Your account number can be found while logged into Online Banking or the Extraco eBank app on the Accounts tab. Simply select the desired account and the account number will be displayed at the top of the screen.

If suspicious activity is detected, your card will be temporarily suspended and you’ll get a text from 96923 asking you to verify the transaction. If you don’t respond within five minutes, we’ll follow up by email and then with a phone call from 800-237-8990. If we can’t reach you between 8 a.m. and 9 p.m., your card will stay suspended until you respond or call 855-293-2456 to unlock it.

You can easily make your loan payments by clicking on the Secure Login button at the top of any page and selecting "Loan Payment".

Payments are sent one of two ways—electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.