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Frequently Asked Questions
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If suspicious activity is detected, you’ll receive a text from 96923 within minutes. If there’s no response within five minutes, we’ll follow up by email and phone.
Answer
Log in to Online Banking and go to Settings. Select Text Enrollment and toggle the option to "On". You'll then enter the SMS text number you'd like to receive alerts to. Agree to the terms and press Save at the bottom of the screen.
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Privacy Policy
Extraco Banks is committed to protecting the privacy & security of its customers.
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How to Set Up Email, Text and Voice Alerts for Your Bank Account
By adding email and text alerts to your bank account, you’re able to keep track of bank-related notifications that are important to you. Below we've listed the steps you take to set up email and text alerts for account events and balances.
