Frequently Asked Questions

Answer

Yes, we do! Depending on your volume of debit or credit card payments, there are multiple options for you to consider. We suggest you speak with our Treasury Management Department to determine which product would fit your needs.

Answer

You can order a debit card by calling Customer Service or through the Extraco eBank app under Manage Cards > Reorder Card. Be sure your mailing address is up to date, and note that expedited delivery is available for a fee.

Answer

You can report your debit card as lost or stolen via Online Banking, the Extraco eBank app, or by calling our Phone24 line (1.800.522.3972)

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Discover Card Acceptance Form

If you have been told by a store or merchant that they do not accept Discover cards, we'd love to hear about it. We hope to use the merchant information you provide to ensure a better experience for you moving forward!

Credit Cards

Our credit cards aren't one size fits all. Extraco Banks offers a variety of cashback, reward and bonus options. Find the one that’s right for you.

Merchant Services

Extraco Banks brings you card processing alternatives that are transparent, competitive and personal in delivering an exceptional buying experience through our Merchant Services products.

Locations

ATM

2401 S. 31st St
Temple, TX 76508
United States

Bank Branch
  • Handicapped Access
  • Spanish Speaking

102 S 1st St
Temple, TX 76501
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:9:00 am - 5:00 pm

Mortgage Office
  • Handicapped Access
  • Home Loans Specialists

903 Canyon Creek Dr
Temple, TX 76502
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 5:00 pm

Resources

How to Get the Most Out of Your Credit Card

In a 2020 Bankrate survey, 59% of U.S. adults reported carrying a credit card, yet 31% did not redeem their rewards. Whether you already have a credit card or are shopping around for your first one, getting the most out of your credit card is essential.

How to Make the Most of Merchant Services

Despite the reasons behind the rise of touchless payments, the need for well-rounded merchant services to address and manage these payments has also increased. Thankfully, banks that work with local businesses are helping businesses level up their game by providing various merchant service options to meet consumer payment needs and how to make the most of these services.

How to Improve Your Credit Score

Your credit score is a three-digit number which helps lenders determine the risk of lending you money. If you aren’t getting approved for credit cards or loans, you may need to improve your credit score. Building your credit isn’t a speedy process, but there are several things you can do to start paving the way to a better credit score.