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Frequently Asked Questions

You can report your debit card as lost or stolen via Online Banking, the Extraco eBank app, or by calling our Phone24 line (1.800.522.3972)

Download Extraco eBank

Yes! The monthly service fee is waived on our Easy Checking account for teachers.

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You have five minutes to respond to the initial text from 96923 before alerts are sent via email and phone. If we can’t reach you between 8 a.m. and 9 p.m., your card will stay suspended until you respond or call 855.293.2456 to unlock it.

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Resource Center

Explore our resource center! The tools and information you need to succeed, right at your fingertips. Read articles about recents events on our blog, take advantage of our financial calculators, read how-tos and tips in our resource articles, explore our video library and keep up-to-date on events!

Veteran Home Loans

At Extraco Mortgage, we believe our Veterans and active-duty military members deserve a place to call home—and a lending partner who understands their journey. Our VA Home Loans are designed to honor your service with benefits that make homeownership more affordable and accessible.

Home & Auto Insurance

Home and auto insurance provide financial protection for your property and vehicles. Let Extraco Insurance help you find the coverage that fits your insurance needs.
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Locations

Mortgage Office
  • Handicapped Access
  • Home Loans Specialists

700 Lake Road
Belton, TX 76513
United States

254.624.4307
Directions
Lobby Hours
Currently closed
Hours Today:9:00 am - 5:00 pm

Mortgage Office
  • Handicapped Access
  • Home Loans Specialists

2000 N. Main Street
Belton, TX 76513
United States

254.774.5803
Directions
Lobby Hours
Currently closed

Mortgage Office
  • Handicapped Access
  • Home Loans Specialists
  • Spanish Speaking

5402 Holly Road, Suite 2102
Corpus Christi, TX 78411
United States

361.985.0020
Directions
Lobby Hours
Currently closed
Hours Today:8:00 am - 5:00 pm
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Resources

Home Insurance

Home insurance is not just a box to check; it's a crucial tool to safeguard your home and everything it holds. Like any other aspect of your financial plan, your home insurance needs to be periodically evaluated and adjusted to meet your changing circumstances and the evolving market dynamics.

ICYMI— The Human Resources Lifecycle of a Business

We want to share our expertise and knowledge about the lifecycle of an employee – from hiring to firing – with you. Below is a recap of our October Bank & Brews workshops focused on four aspects of human resources which are vital to a business (and improving the bottom line): hiring, building, coaching & disciplining employees. Make sure to download the templates from each workshop!
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