Bill Pay Assistance
Our Bill Pay feature allows you to make recurring and one-time payments to people or friends.
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Frequently Asked Questions
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Contactless payments are transactions that use chip-based technology and require no physical connection between the payment device (a card or mobile device) and the physical merchant terminal.
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If you have a question that still needs to be answered, please visit the Help Center or contact a dedicated support team member at support@prizeout.com (our partners in bringing you CashBack+).
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Once logged into Online Banking, or the Extraco eBank app, select Other Services on the main menu and then select Stop Payment. You will need to enter all of the required fields to request a stop payment.
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Mobile Wallet Payments
There are so many ways to pay, send and receive money with your Extraco Banks account. Connect your Extraco debit card to Apple Pay®, Google Pay®, or Samsung Pay® or use popular money transfer apps like Venmo, PayPal and Cash App.
Loan Payment Options
Thank you for working with Extraco Banks for your loan! Below are a list of convenient ways to make your loan payments each month to Extraco.
Resources
Stay The Course – The Impact of COVID-19 on Your Investment Plan
While the economy has been recently challenged due to the pandemic, the Extraco Wealth & Trust team is actively monitoring the situation and your valuable investments.
118 Years Strong
Read our Extraco Week recap blog highlighting the festitivies we had across our branches to celebrate 118 years in business!
Virtual Assistants in Banking: Get Fast Answers to Banking Questions
You’re already familiar with the concept of a virtual assistant. Chat bots and virtual assistants have been around for a while, but they aren’t always as helpful as we’d like them to be. Newer technology, however, has improved this to provide you with the best answers to some of the most common questions we receive. You may have a question that falls outside the norm. Never fear! Our brand new chat feature also helps you to reach a real Extraco Relationship Banker to streamline the process from question to solution.
