eBank Reference Guides
Our eBank resource center is equipped with FAQs and video/resource guides to ensure help is always at hand.
Search
Frequently Asked Questions
Answer
Gift cards are instantly deliverd to the email address associated with their banking profile. Occasionally our emials will find their way into a junk or spam folder or the promotions tab, so check there! If you didn't receive an email from Cashback+, contact support@prizeout.com for assistance.
Answer
If you no longer have access to the email account on file, please update your email address in your banking profile. Once updated, please reach out to support@prizeout.com (our partners in bringing you CashBack+) to confirm the change and have the previous cards sent to your new email address.
Answer
To get started, contact a Private Banker.
Pages
Reference Guides
Our eBusiness resource center is equipped with FAQs and video/resource guides to ensure help is always at hand.
Meet your Private Bankers
Our Private Bankers are here and ready to help you navigate your financial situation and reach your goals. Connect with a Private Banker today to get started.
Resources
ICYMI—Meaningful Networking: Building and Fostering Genuine Connections
By: Sam Brown and Fiona Bond
Ways to identify new markets and customers
Ways to identify new markets and customers. Extraco Banks is committed to building businesses throughout Central Texas. Whether you're a startup or looking to create a succession plan for your business, we have the resources to help you achieve your business goals.
Understanding eBank Security Alerts
Extraco eBank offers several security alert options to notify you of specific account activities. Utilize customizable alert settings for added security on your account. When logged into Extraco eBank, select the Settings tab on the left hand side and then Alerts. Standard alerts are automatically toggled on, but you can adjust any as you see fit.
