How do I contact Customer Care?
Answer
We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226):
Monday - Friday: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
Sunday: Closed
Extraco Banks makes managing personal finances easier and faster than ever with flexible products and services that support your goals
A checking account shouldn't be one size fits all. At Extraco, we know the importance of meeting the unique needs of our customers.
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Easy Checking
Experience ultimate simplicity with our Easy Checking account.
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Premier Plus Client Banking
Premier Plus Customers receive the highest level of customer service, rewards, and benefits a bank can offer.
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Solution Banking
Solution Banking is ideal for those who have faced overdrawing issues in the past.
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Discover® Debit Card
All Extraco Banks checking accounts come with a free Discover Debit Card.
- BankOn Checking
Extraco offers smart and secure ways to grow your savings with tiered interest rates.
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Smart Savings
This savings account offers flexible access to your funds with tiered interest rates.
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Smart Rate Money Market
This account offers a smart and secure way to grow your savings with competitive, tiered interest rates.
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Certificate of Deposit
Maximize your savings with a certificate of deposit.
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Savvy Savings
Round up your purchases to the nearest dollar and deposit the spare change into your savings account.
There are a variety of ways to bank without ever having to visit a branch.
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eBank My Toolkit
App-based solutions available through Extraco's online banking.
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Online Banking
Enjoy the convenience of 24/7 account management with Extraco's online banking services, accessible from anywhere.
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Mobile Banking
Easily manage finances from your phone. The Extraco eBank app lets you check your balance, make deposits, pay bills or individuals, and set up alerts – all in a secure and easy-to-use platform.
Our First Checking and First Savings accounts, available for kids ages 0-18, are designed to grow with your child -- the perfect way to start your kids off on their financial journey!
Our experts make managing your business finances easier with products and services that further your goals.
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Commercial Checking
Experience sophisticated cash flow management with our Commercial Checking account.
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Business Elite Checking
Our Business Elite Checking account is the perfect solution for businesses handling large amounts of cash.
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Basic Business Banking
This account is simple and doesn’t have any hoops to jump through so you can focus on growing your business.
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Business Bonus Banking
This account is perfect for businesses that want the benefit of cash back!
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Charitable Checking
The perfect account for non-profit organizations, offering no monthly fees and tailored features to support and empower your mission.
We offer a range of business savings options tailored to the specific needs of both businesses and nonprofit organizations.
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Business Elite Money Market
Enjoy the convenience of flexible access to your funds coupled with the added benefit of unlimited interest.
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Jumbo Indexed Money Market
Maximize your savings and support business growth.
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Certificate of Deposit
Certificates of Deposits are a great way to steadily grow your business’ value using the extra cash you have sitting around.
You wear a lot of hats as a business owner– let us handle your assets and retirement planning.
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Treasury Management Services
Our team is dedicated to understanding your business and helping you operate effectively and efficiently.
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Merchant Services
Let us help create flexible and secure solutions for your business.
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CDARS/ICS Services
Get full FDIC coverage on account balances above $250,000 through the ICS and CDARS services.
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Extraco@Work
Providing your employees with exclusive benefits to make their lives easier.
- Find a Treasury Management Consultant
Our award-winning bankers are ready to partner with you to ensure you have the financial advice, resources and products to make managing your business finances as simple as possible.
- Meet a Small Business Banker
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Extraco LINC
Resources and tools to help you grow your business.
Small Business Resources
Extraco is proud to provide resources to help you grow your business.
Sometimes you just need a little financial breathing room.
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Home Loans
We have options available to assist you in buying a home or refinancing your current mortgage.
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Auto Loans
We make lending easy so you can get into your new car faster.
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Personal Loans
Consolidate debt, make home improvements, or make a major purchase with a personal loan.
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Business Loans
We offer business loans to help your business keep pace and grow.
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Credit Cards
Our cards aren't one size fits all. Find the one that’s right for you.
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Student Loans
Extraco Banks has teamed up with Brazos Higher Education to provide a variety of student loan options to fit your needs.
Extraco Insurance is your go-to source for securing the most competitive rates across all your insurance needs.
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Home & Auto Insurance
Your home and vehicle is one of the most important things you want to protect. Let us help you find the perfect policy tailored to you.
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Life Insurance
It’s not just a policy, it’s peace of mind. Our agents will help you establish the coverage plan specific to your objectives.
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Business Insurance
Our variety of insurance offerings will keep your company protected, so you can focus on building your business.
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We provide tailored plans to meet your unique needs when it comes to your future.
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Retirement
Explore your retirement planning options with us, from 401(k)s to IRAs, tailored to meet your unique needs and goals.
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Trust Services
Establishing a living trust provides organization and better control of your assets.
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Financial Planning
Our financial services professionals have shared a commitment to excellence since 1951.
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Private Bank
Our Private Bank team provides personalized guidance and innovative solutions that adapt to the needs and goals of our premier clients.
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Investments
Choosing a solution that matches your needs is essential to achieving investment success.
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Business Wealth & Trust
You wear a lot of hats as a business owner– let us handle your assets and retirement planning.
Extraco Private Bank
Experience first-class service with Private Bank at Extraco. Our dedicated team offers personalized guidance and innovative solutions tailored to your evolving needs and goals.
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