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Frequently Asked Questions
We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226):
Monday - Friday: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
Sunday: Closed
If suspicious activity is detected, you’ll receive a text from 96923 within minutes. If there’s no response within five minutes, we’ll follow up by email and phone.
To apply, you must be a legal US resident, be a Texas resident (or be moving within the next 90 days), be at least 18 years old, have a Social Security number, and have your Government Issued ID available. If you do not meet this criteria, please visit an Extraco Banks branch to inquire about an account.
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About Extraco
Community banks get on board with bots
Extraco Banks is committed to using innovative technology to provide our customers with a superior customer experience.
Locations
- Handicapped Access
2501 TX-36 Bus
Gatesville, TX 76528
United States
- Curbside Delivery
- Handicapped Access
1700 North Valley Mills Drive
Waco, TX 76710
United States
- Handicapped Access
- Home Loans Specialists
- Spanish Speaking
1700 North Valley Mills Drive
Waco, TX 76710
United States
Resources
Upcoming Changes to Wire Transfers: What You Need to Know About ISO 20022
Planning a Side Hustle: What you need to think about before starting a side business
ICYMI— The Human Resource Lifecycle of a Business
By: Alex Eichenberg, Liz Barton & DJ Snyder

