eBank Additional Resources

Have additional questions? 

Your team of trusted advisors are only a call or click away.

 

Question about an ACH File/Payment?

Visit our HELP section and type in “ACH File” and/or “ACH Payment” to get quick answers to your questions, or:

Click HERE for help on ACH files

Click HERE for help on ACH payments

For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3 Monday-Friday 8-5PM or at webcustomercare@extracobanks.com

 

Question about Wires?

For helpful tips, click HERE

Visit our HELP section and type in “Wires” to get quick answers to your questions or click HERE

For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3, Monday-Friday 8-5PM or at webcustomercare@extracobanks.com

 

Trouble resetting password?

Visit our HELP section and type in “Password Reset” to get quick answers to your questions or click HERE

For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3, Monday-Friday 8-5PM or at webcustomercare@extracobanks.com

 

For more information or to set up a new cash management service:

Waco, Dallas, Bryan, College Station, Hamilton, Gatesville, Copperas Cove

Stan Giles: 254.761.2011 Monday-Friday 8-5PM or at sgiles@extracobanks.com
Cameron Curry: 254.761.2045 Monday-Friday 8-5PM or at ccurry@extracobanks.com

Temple, Belton, Killeen, Georgetown, San Marcos

Brittani Springer: 254.774.5842 Monday-Friday 8-5PM or at bspringer@extracobanks.com

 

Questions about implementation of a new treasury service for your business:

Waco, Dallas, Bryan, College Station, Hamilton, Gatesville, Copperas Cove

Cameron Curry: 254.761.2045 Monday-Friday 8-5PM or at ccurry@extracobanks.com

Temple, Belton, Killeen, Georgetown, San Marcos

Amy Mongillo: 254.774.5863 Monday-Friday 8-5PM or at amongillo@extracobanks.com