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Online & Mobile Chat
Get answers to your most commonly asked questions in seconds using online, mobile, text, or video chat!
Introducing ChitChat —
Extraco's Multi-Channel Chat Feature!
Chat with Extraco Digital Assistant or an actual Extraco Relationship Banker.
Send a message online, in-app, or even a text to get help quickly.
- Get fast answers without having to wait on hold
- Accessible 24/7 via our website or eBank app
- Get information about products & services
- Video chat with an Extraco banker
Click the chat icon in the bottom right corner or the button below to try it out!
Ready to start chatting?
Watch video tutorials on how to use our brand new chat features!
How to Use Online & Mobile Chat How to Use ChitChat in the Extraco eBank App
Access ChitChat from within Extraco eBank
Log in & select ChitChat from the main menu to start chatting!
- Chat securely inside the eBank app
- Select the specific banker or specialist you want to chat with
- Pick up chats where you left off with the same agent
