How can I do my banking activities if online and mobile banking are unavailable?

Answer

We know the downtime is inconvenient, but we have some other ways for you to bank! 

  • Phone24 1.800.522.3972 is our automated phone line
    • Check account balances
    • Transfer funds
    • Make loan payments
    • Order checks
    • Access ATM & debit card services
    • Stop payments
    • Verify checks
    • Find bank information
  • Come to the Branch
    • Our Relationship Bankers are ready to help you 
  • Visit an Extra Banker Video Teller
    • Deposit cash or checks
    • Check balances
    • Transfer funds
    • Make payments
    • Withdraw cash
    • Speak with a Relationship Banker
  • Visit an ATM/iTM
    • Withdraw funds
    • Check balances
    • Deposit cash or checks (available at certain locations)

Frequently Asked Questions by Category

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Woman using mobile phone
Apple Pay FAQs
Apple Pay FAQs
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Business owner using his computer
Business FAQs
Business FAQs
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Gentleman looking at phone.
Checking FAQs
Checking FAQs
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Grandma video chatting with granddaughter
COVID-19 FAQs
COVID-19 FAQs
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Man walking down the street using his cell phone
Fraud Alert FAQs
Fraud Alert FAQs
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Couple Enjoying Road Trip
Insurance FAQs
Insurance FAQs
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Man looking at mobile phone.
Mobile & Online FAQs
Mobile & Online FAQs
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Family moving into new house
Mortgage FAQs
Mortgage FAQs
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Woman on Computer
SmartPay FAQs
SmartPay FAQs
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Graduate hugging father
Student Loan FAQs
Student Loan FAQs
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A new banking experience coming soon.
Transitioning to the All New eBank
Transitioning to the All New eBank
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Family photo with young son and another on the way soon.
Wealth & Trust FAQs
Wealth & Trust FAQs