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Extra Banker Video Teller

Complete several of your daily banking activities with our state-of-the-art video banking machines.

Fast. Easy. Convenient.

Skip the drive-thru line and use an Extra Banker to complete several of your everyday banking transactions and activities.

Our video banking machines offer the convenience of an ATM with the personal assistance of a Relationship Banker– all at the push of a button.

Extra Banker Capabilities

  • Withdraw Cash
  • Deposit Cash and Checks
  • Transfer Funds
  • Make Loan Payments
  • Cash Checks
  • Make Account Inquiries
  • Speak to a Live Banker


On-Demand Assistance

Extra Bankers provide customers with more assistance options than a traditional ATM or iTM. While the Extra Bankers do not require a live banker's assistance to complete most transactions, customers can always choose to receive partial or full service help during business hours.

Service options



New Extra Banker Locations 

You can find several indoor Extra Bankers located within our branches, as well as our new fleet of outdoor Extra Bankers. 

Waco: Downtown

Branch photo of DT Waco

Temple: Downtown

Extraco Banks Temple Downtown Branch

Harker Heights

Photo of Heights branch

Copperas Cove

Copperas Cove Branch Photo


photo of killeen branch


McGregor branch photo


Belton Branch



Extra Banker FAQs

Q: Can non-Extraco Customers use the Extra Banker?
  • Yes! Non-customers are able to use Extra Bankers as they would a normal ATM. They can also cash checks drawn off of an Extraco account but will require assistance from a live banker to do so. 
Q: Can I choose bill denominations when withdrawing cash from an Extra Banker?
  • Yes! When conducting a cash withdrawal, select your bills or choose from options like "fewest bills" or "mixed bills."
Q: When you request assistance on an Extra Banker, who answers?
  • When you request help or have a transaction that requires approval, you'll be connected with one of our Relationship Bankers who are located at our Downtown Temple call center.

Q: What is the difference between an indoor and outdoor Extra Banker?
  • Outdoor Extra Bankers are used much like an ATM when you begin a session. You'll enter your debit card and pin or account number to get started. Indoor Extra Bankers allow customers to access their accounts using their account number, social security number, or debit card. The indoor and outdoor Extra Bankers also look different– outdoor machines are grey and look similar to an ATM and the indoor machines are white and have a large screen. 
Q: Are Extra Bankers available 24/7?
  • Outdoor Extra Bankers are available 24/7, but connecting with a live banker is limited to business hours of Monday–Friday 8:00am–5:00pm and Saturday 9:00am–12:00pm. You will not be able to go over the standard ATM limits after these hours. Indoor Extra Bankers are available based on each branch's lobby hours. 
Click here for more ExtraBanker FAQs


Deposit from the comfort of your own home

Skip the trip to the ATM and use the Extraco eBank Mobile Deposit feature.

Learn More



Get the Extraco eBank App

Check your balance, pay bills, transfer funds and deposit checks— anytime, anywhere.
Download the Extraco Banking app from Apple's App Store
Get the Extraco Banking app on Google Play
Extraco Bank Mobile App on an Android
Extraco Bank Mobile App on an Apple Device


Important Disclosures and Information

  • Data and mobile rates may apply to mobile banking services.

  • Remote Deposit Services: Mobile and ATM deposit services subject to approval and must be requested.