What is Extraco doing about COVID-19?

Answer

Our team has been thinking about the possibility of a shortage of staff and ways we may need to modify our processes to be able to continue to deliver a superior customer experience. Also, we are urging our Extraco Family to follow the hygiene recommendations posted by the CDC. Extraco is taking other measures to ensure the health and safety of all, including: 

  • Closed branch lobbies and moved all business to drive-through lanes 

  • Moved non-essential support personnel to virtual working environments 

  • Making hand sanitizer available to employees 

  • Reminding employee about washing hands and keeping work areas clean.  

  • Reminding customers they have access to their accounts through our online, mobile, phone, voice, contactless and ATM banking systems. 

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