My device is lost or was stolen and I want to delete my card off of Apple Pay. What should I do?

Answer

If your device has been lost, stolen or compromised in any way, call Extraco Banks Customer Care immediately at 1.866.398.7226.

For iPhone or iPad, you can go to the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline. If you suspend your card(s) using Find My iPhone, you can reactivate your card(s) simply by unlocking your device and entering your Apple ID "Passcode" when prompted. For any supported Apple device, you can always go to icloud.com/settings, choose the applicable device and delete your card(s).

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