How can I contact the bank while eBank is down?
You can contact the bank by:
- Sending a chat using the blue circle chat icon on the lower right-hand corner of our website
- Emailing our customer care team at email@example.com
- Visiting your nearest branch and come into the lobby or go through the drive-thru
- Utilizing an Extra Banker Video Teller and the video feature to see and speak to a Relationship Banker
- Calling our Customer Care Center and speaking to a representative (please note: wait times may be long due to high call traffic)