How can I contact the bank while eBank is down?

Answer

You can contact the bank by:

  • Sending a chat using the blue circle chat icon on the lower right-hand corner of our website
  • Emailing our customer care team at [email protected]
  • Visiting your nearest branch and come into the lobby or go through the drive-thru
  • Utilizing an Extra Banker Video Teller and the video feature to see and speak to a Relationship Banker
  • Calling our Customer Care Center and speaking to a representative (please note: wait times may be long due to high call traffic)

Frequently Asked Questions by Category

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Apple Pay FAQs
Apple Pay FAQs
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Business FAQs
Business FAQs
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Checking FAQs
Checking FAQs
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COVID-19 FAQs
COVID-19 FAQs
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Fraud Alert FAQs
Fraud Alert FAQs
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Insurance FAQs
Insurance FAQs
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Mobile & Online FAQs
Mobile & Online FAQs
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Mortgage FAQs
Mortgage FAQs
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SmartPay FAQs
SmartPay FAQs
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Student Loan FAQs
Student Loan FAQs
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A new banking experience coming soon.
Transitioning to the All New eBank
Transitioning to the All New eBank
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Wealth & Trust FAQs
Wealth & Trust FAQs