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Frequently Asked Questions
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You will not be charged a surcharge fee for using an Allpoint ATM! We are proud to be a part of the Allpoint network.
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Yes. All ATMs listed on the ATM locator are fee-free, even if the Allpoint logo is not on the ATM.
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No. Due to the technical limitations of certain types of ATM machines, Allpoint is not able to prevent the "surcharge message" screen from appearing on some Allpoint ATMs. You should continue the transaction by answering "yes" on this screen.
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Electronic Funds Transfers
Extraco Banks is committed to providing you with the necessary information regarding your account.
Resource Center
Explore our resource center! The tools and information you need to succeed, right at your fingertips. Read articles about recents events on our blog, take advantage of our financial calculators, read how-tos and tips in our resource articles, explore our video library and keep up-to-date on events!
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Resources
ICYMI: Killeen Business After Hours Event
On April 18, 2024, we had the pleasure of hosting the Killeen Business After Hours event at our Killeen Branch. From 5:30 p.m. to 7 p.m., we welcomed members of the community for an evening of networking, and a special tribute to our local heroes.
Your Video Teller & ATM Options with Extraco
Banking with Extraco means banking with options. Take advantage of our new video teller machines and network of over 55,000 surcharge-free ATMs.
Skimming: What is it? And how you can protect yourself
Card Skimming is not new, but the technology that makes it possible is evolving. Would you be able to identify an ATM rigged with skimming devices?
