Frequently Asked Questions

Answer

We're happy to help you! Our Call Center is available to take your call at 1.866.EXTRACO (398.7226): Monday - Thursday: 8 a.m. to 4 p.m. Friday: 8 a.m. to 6 p.m. Saturday-Sunday: Closed

Answer

You can visit the Help Center for detailed instructions on most cards. Otherwise, please contact the CashBack+ support team at support@prizeout.com (our partners in bringing you CashBack+). Brand websites can have different methods of accepting gift cards, and the support team is happy to help if there are any issues.

Answer

If you have a question that still needs to be answered, please visit the Help Center or contact a dedicated support team member at support@prizeout.com (our partners in bringing you CashBack+).

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Life Disasters

Extraco Banks understands the unique needs of Central Texans during times of disasters. When you're an Extraco customer, you're part of the Extraco Family. Let us help you and your family through any of your needs.

Resources

How to Help Your Teenager Build Credit

Credit is the ultimate catch-22. To get credit, you must have a credit history. Young people wanting to establish themselves financially often find themselves in this conundrum. They've never had a credit card, haven't purchased their own vehicle and are not a home-owner. In other words, they're invisible to the credit bureaus. 

How to Find the Right Mentor to Help You Grow

A mentor can be an indispensable resource when you begin a new career or are looking to level up your skills. Mentorship can help you gain guidance to reach personal and career goals. First, you should know a few things about mentors and mentorships before beginning.

Benefits of Gift Card Programs for Your Business

Want to attract new customers and keep existing ones returning? A gift card program can help! In this blog, we'll highlight four benefits of using gift card programs. Here at Extraco Banks, we offer Cashback+ to our customers to purchase digital gift cards with bonus offers any time they want using funds directly from their checking accounts.