Frequently Asked Questions

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We will never ask you to text us your account number, personal identification such as your birth date or social security number, or other personal information such as your mother’s maiden name or address. If you ever receive a text message asking for your account numbers or other personal information, please do not respond and contact us at 1.866.398.7226.

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Click below to learn about safe banking with Extraco.

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Not at this time. This feature is currently disabled to protect our customers from C2C fraud. 

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Personal Loans

Traditional loans can be unsecured or secured by an Extraco CD or Whole Life account, or a title instrument such as a car, boat, or motorcycle. An Extraco Consumer Credit Lender is happy to advise you about which type of loan might best meet your needs.

Overdraft Protection

Extraco's Overdraft Protection service covers crucial transactions like checks, debit card payments, and online banking, with the flexibility to extend to everyday debit card usage and ATM withdrawals upon approval.

Positive Pay Fraud Protection

By comparing incoming checks against your authorized list, Positive Pay prevents financial losses, avoids disruptions, and safeguards your reputation. If discrepancies are detected in the check details, we provide an electronic image for your review, ensuring you maintain control over payments and security.

Resources

Spring Cleaning Your Finances

Just as you declutter your closets and tidy up your living space, now is the perfect time to give your financial situation a thorough once-over. At Extraco Banks, we understand the importance of keeping your financial house in order, which is why we've put together 10 simple, yet effective, tips and tricks to help you freshen up your finances.

ICYMI– Best Practices for Business Finances

The importance of well-organized business finances cannot be overstated. Keeping accurate and well-organized financial data is critical for knowing the status of your business, tax season, and especially when seeking financing.

Personal Debt Ratio Calculator

Use this calculator to quickly determine your debt-to-income ratio. This is the percentage of your gross income required to cover your housing and debt payments.