Electronic Funds Transfers
Extraco Banks is committed to providing you with the necessary information regarding your account.
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Frequently Asked Questions
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1.800.522.3972
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Our automated touch-tone or voice-activated system lets you check balances, schedule loan payments, transfer funds and obtain financial center hours of operation and locations, as well as turning off your debit card. Available in both English and Spanish.
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You can request a Phone 24 reset by calling a customer service Relationship Banker at 1.800.522.3972 and verifying additional security questions, or by making the request as you stop by a local branch.
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Phone24 and Call Center
Our Self-Directed Services or Phone24 options allow you to quickly complete your banking services.
Important Information Regarding Stimulus Checks
As the U.S. Treasury has begun depositing Economic Impact Payments to bank accounts, it's important for you to have the right tools and resources to check the status of your payment.
