Frequently Asked Questions

Answer

Yes, use the Link Account button on the home screen or go to Other Services > Add External Account to securely connect accounts from other banks.

Answer

If mobile deposit is missing, please go to Settings and Mobile Deposit Enrollment or call 1.866.398.7226.

Answer

Log in, go to Settings > Payments & Transfers, then choose the account to pay from, select your loan, enter the amount, and choose the payment type.

Pages

eBank Features

As an Extraco customer, you have access to solutions integrated into your eBank that can help you reach your financial goals. Learn more about the resources available to you!

eBank Reference Guides

Our eBank resource center is equipped with FAQs and video/resource guides to ensure help is always at hand.

Locations

Bank Branch
  • Handicapped Access

2501 TX-36 Bus
Gatesville, TX 76528
United States

Lobby Hours
Currently closed
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently closed
Hours Today:8:00 am - 5:30 pm

Resources

Utilizing Financial Tools in Extraco eBank

Incorporate your Extraco accounts, external bank accounts, and manually added financials into our budgeting, savings, debt, and spending tools. Using Extraco eBank, we’ve made it easy for you to take a “big picture” look at your financial journey. Combine all of your accounts, non-Extraco included, to build out visual dashboards.

Understanding eBank Security Alerts

Extraco eBank offers several security alert options to notify you of specific account activities. Utilize customizable alert settings for added security on your account. When logged into Extraco eBank, select the Settings tab on the left hand side and then Alerts. Standard alerts are automatically toggled on, but you can adjust any as you see fit.