Frequently Asked Questions

Answer

Log in to Online Banking and go to Settings. Select Text Enrollment and toggle the option to "On". You'll then enter the SMS text number you'd like to receive alerts to. Agree to the terms and press Save at the bottom of the screen.

Answer

You can try the Forgot Password link if your login has not been locked (after three attempts it will lock your account). If your account is locked, you can self-reset by pressing Forgot/Unlock Username, and following the steps. If you need assistance, please contact us at 1.866.EXTRACO.

Answer

In order for a wire transfer to be sent out the same day, it needs to be processed before 2:00pm. (Before 1:00pm for international wire transfers)

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Safety and Simplicity With 100% FDIC Insurance

ICS and CDARS services offer solutions for large depositors seeking FDIC protection on funds exceeding $250,000. These services enable access to multi-million-dollar FDIC coverage through a single banking relationship.

About Extraco

At Extraco, corporate social responsibility is part of our culture. We understand that to sustain a healthy business, you must sustain a healthy community. It’s imperative to what we do daily for future economic growth and stability. Our success as a company results from the care and compassion of our 300+ team members who bring our culture to life each day. They care for our customers. They develop relationships. They run our operations. They unselfishly donate their time, talent , and personal financial resources to causes important to them.

Payroll Card

Extraco Banks and Netspend provide a turn key solution that allows companies to save money with a payroll card program. Businesses can achieve 100% direct deposit using this program.

Locations

Bank Branch
  • Handicapped Access

100 West Central Texas Expressway
Harker Heights, TX 76548
United States

Lobby Hours
Currently open!
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Bank Branch
  • Handicapped Access
  • Safe Deposit Box
  • Spanish Speaking

1208 E. Main Street
Hamilton, TX 76531
United States

Lobby Hours
Currently open!
Hours Today:9:00 am - 4:00 pm
Drive-Thru Hours
Currently open!
Hours Today:8:00 am - 5:00 pm

Bank Branch

8303 W. Adams Avenue
Temple, TX 76502
United States

Lobby Hours
Currently closed
Drive-Thru Hours
Currently closed

Resources