Will I ever need to text personal information in a Fraud Alert message?
Answer
We will never ask you to text us your account number, personal identification such as your birth date or social security number, or other personal information such as your mother’s maiden name or address. If you ever receive a text message asking for your account numbers or other personal information, please do not respond and contact us at 1.866.398.7226. If you receive a text from any number different from 96923 or a call from a number other than 1.800.237.2456, be on alert and save the number to your phone as potential fraud.