Why was I not enrolled in Extraco Fraud alerts when I went to the website and filled out the information?

Answer

There is a two-step process to enroll a customer in Extraco Fraud Alerts. First, you go to the website and fill out all the requested information and accept the Terms and Conditions. Then a text is sent to the mobile number you enrolled. You must respond “YES” to that text to complete enrollment.

Frequently Asked Questions by Category

Image
Woman using mobile phone
Apple Pay FAQs
Apple Pay FAQs
Image
Business owner using his computer
Business FAQs
Business FAQs
Image
Gentleman looking at phone.
Checking FAQs
Checking FAQs
Image
Man walking down the street using his cell phone
Fraud Alert FAQs
Fraud Alert FAQs
Image
Couple Enjoying Road Trip
Insurance FAQs
Insurance FAQs
Image
Couple traveling looking at reservations
International Travel FAQs
International Travel FAQs
Image
Man looking at mobile phone.
Mobile & Online FAQs
Mobile & Online FAQs
Image
Family moving into new house
Mortgage FAQs
Mortgage FAQs
Image
Family photo with young son and another on the way soon.
Wealth & Trust FAQs
Wealth & Trust FAQs