Is Samsung Pay safe and secure for making payments? How does Extraco Banks help protect me against fraud?

Answer

The safety and security of your account information are of the highest importance. As a security measure, you may receive a “verification required” message when adding your card to Samsung Pay. Once verified, an on-screen message will appear stating that the card is ready for use. This verification is part of our multi-layered approach to security in payments.

Additionally, when we review mobile wallet providers we look for payment safety, quality of service, and ease of use for our customers. When you make payments with Samsung Pay and your Extraco Banks card:

• Your full card number is not shown to the merchant or to Samsung Pay
• All transactions are monitored by Extraco Fraud Alerts and fraud detection systems
• Purchases made using Samsung Pay are protected by Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

Frequently Asked Questions by Category

Image
Woman using mobile phone
Apple Pay FAQs
Apple Pay FAQs
Image
Business owner using his computer
Business FAQs
Business FAQs
Image
Gentleman looking at phone.
Checking FAQs
Checking FAQs
Image
Grandma video chatting with granddaughter
COVID-19 FAQs
COVID-19 FAQs
Image
Man walking down the street using his cell phone
Fraud Alert FAQs
Fraud Alert FAQs
Image
Couple Enjoying Road Trip
Insurance FAQs
Insurance FAQs
Image
Man looking at mobile phone.
Mobile & Online FAQs
Mobile & Online FAQs
Image
Family moving into new house
Mortgage FAQs
Mortgage FAQs
Image
Green Debit Card
NEW Discover® Debit Card Benefits
NEW Discover® Debit Card Benefits
Image
Woman using mobile phone
Samsung Pay FAQs
Samsung Pay FAQs
Image
Using debit card
Savvy Savings FAQs
Savvy Savings FAQs
Image
Woman on Computer
SmartPay FAQs
SmartPay FAQs
Image
Graduate hugging father
Student Loan FAQs
Student Loan FAQs
Image
A new banking experience coming soon.
Transitioning to the All New eBank
Transitioning to the All New eBank
Image
Family photo with young son and another on the way soon.
Wealth & Trust FAQs
Wealth & Trust FAQs