I don’t want calls to my home phone and do not want to enroll in text messaging. Can I have the Fraud Alert phone notifications come to my mobile phone number?
Yes, but please remember it is very important that we have multiple forms of communication for you in our system, so that you have no issues receiving your fraud alerts. Please call us at 1.866.398.7226 or fill out this secure webform to request that your home phone number be updated to your mobile phone number. Please note that in doing so, all contact from the bank through phone will be routed to your mobile phone. If you'd like to stop receiving fraud alerts via text, please respond to your fraud alert with "STOP".