How do I update my phone number for Mobile Banking?

Answer

You will need to contact Extraco Customer Care so that a Relationship Banker can reset your mobile phone number to be updated for the Extraco eBank Application. Once reset, you will be able to login with your credentials (online banking User ID, Password). It will prompt you to enter a contact email address and phone number to which you will then enter your new or existing phone number to receive the verification code to complete the login.

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