Can I change my order once it has been placed or return it to Travelex if I don’t take my trip?

Answer

Yes, Travelex understands that travel plans can change, so they will do their best to amend your order. Changes cannot be guaranteed (for example, if the order has already been sent out for delivery). If you need to change your order, please contact Travelex's customer service team as soon as you can at 516-300-1622 or email them at [email protected]. Please note that based on industry-standard changes to currency rates updated multiple times a day, customers may incur additional costs for changes to orders or a decision by the customer that currency will be sold back to Travelex. The customer should be aware that Travelex rates, margins, and fees may vary from its competitors and may vary based on order and delivery method.

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