Fraud Alert Management
Prevent and stop unauthorized use of your debit card.
There are four ways Extraco will contact you if we suspect fraud is occurring on your debit card:
- By Phone via text (EXTRACO to 47334 to sign up for text alerts)
- Automated call
- Through the Fraud Alert Mobile App (greater accessibility when you are traveling out of U.S.)
Download the App
Download the Fraud Alert App from the App Store or Google Play for ease of response to the notification system.
If you're planning on traveling outside of your normal range, please be sure to contact our customer care center, 866.398.7226, & let them know in order to help avoid false positives when looking for fraudulent activity.
Mobile Device Registration
This form may be used to register your mobile device with the fraud alert platform.