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Fraud Alert Management

Prevent and stop unauthorized use of your debit card.

There are four ways Extraco will contact you if we suspect fraud is occurring on your debit card:

  1. eMail
  2. By Phone via text (EXTRACO to 47334 to sign up for text alerts)
  3. Automated call
  4. Through the Fraud Alert Mobile App (greater accessibility when you are traveling out of U.S.)
     

View our FAQ

 

 


 
Download the App

Download the Fraud Alert App from the App Store or Google Play for ease of response to the notification system. 
 

Download on iPhone       Download on Android

    

Travel Notification

If you're planning on traveling outside of your normal range, please be sure to contact our customer care center, 866.398.7226, & let them know in order to help avoid false positives when looking for fraudulent activity.

 

Mobile Device Registration

This form may be used to register your mobile device with the fraud alert platform.