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Fraud Alert Management

Prevent and stop unauthorized use of your debit card.

Stay informed and secure with Extraco Fraud Alerts.

There are four ways Extraco will contact you if we suspect fraud is occurring on your debit card:

  1. Email
  2. By phone via text (EXTRACO to 47334 to sign up for text alerts)
  3. Automated call
  4. Through the Fraud Alert Mobile App (greater accessibility when you are traveling out of U.S.)
     

View our FAQ               Read our Resource Article

 

 


 

Download the App

Download the Fraud Alert App from the App Store or Google Play to easily respond and view alerts from our notification system
 

Download on iPhone       Download on Android

   


 

Travel Notification

If you're planning on traveling outside of your normal location range, please be sure to contact our customer care center, 866.398.7226, & let them know. By informing us of your travel plans, you'll help avoid false positives as we look for fraudulent activity on your account.

 


 

Mobile Device Registration

This form may be used to register your mobile device with the fraud alert platform. 


Important Disclosures and Information

Data and mobile rates may apply.