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Online & Mobile Chat
Get answers to your most commonly asked questions in seconds.
Introducing ChitChat — Extraco's NEW Website and Mobile Chat


Chat with Gabby, our Virtual Assistant
LIVE NOW! Try it out by clicking the chat icon in the bottom right corner.
- Get answers quickly
- Access 24/7 by clicking the icon in the lower right hand corner
- Avoid waiting on hold
- Save time
- Easy to use
- Get info on products & services
- Schedule an appointment to meet with a banker
Don't see what you are looking for? Chat LIVE with an Extraco Banker.
Ready to start chatting?
Watch video tutorials on how to use our brand new chat features!
How to Use Online & Mobile Chat How to Use ChitChat in the Extraco eBank App
New ChitChat features
Log into eBank & select ChitChat from the main menu to start chatting!
- Secure chat inside eBank app
- Ability to select the banker or specialist you want to chat with
- Pick up chats where you left off with the same agent
