The All-New eBank
Coming May 2021
A Brand New Online & Mobile Banking Platform
The all-new eBank will provide streamlined navigation, intuitive menus, and delivers account, bill pay, and mobile deposit features via an optimized user interface. Along with a new look, the new Extraco eBank includes exciting, brand-new features like online account opening and financial tools.
Exciting New Features
Budgeting & Saving Tools
Take control of your finances.
The new eBank features easy-to-use goal-based spending, saving & budgeting tools.
- See a visualization of your spending
- Customize categories & sub-categories
- Create & customize your budget and track if you are staying on course
- Track your income
Account Aggregation
All of your finances in one place.
The new eBank allows you to easily link accounts from other banks and credit unions.
- View balance & history on all of your linked accounts
- Manually track the value of other assets & debts as a way to represent external debts, properties or any other account type
CardSwap
Take the hassle out of new card updates.
Update your card information across over 55 popular online services at the same time.
- Easily update your payment information for subscriptions, streaming services, shopping sites and more.
- Once you've added your new card, you can update your payment information with one tap.
- Enroll and make updates to CardSwap from the new eBank
Online Account Opening
Open an account — anytime, anywhere.
Opening an Extraco bank account has never been more simple. Learn more and select from several types of accounts.
- Secure online application
- Verify your identity & fund your account from the convenience of your phone or computer
- Fast approval
- Save time — no trip to the bank required
Transition Seamlessly
Bill Pay, Transfers, Deposits
If you currently use our bill pay, transfers or mobile deposit features, you will want to make sure you don't have any scheduled for May 10th-11th, as the old eBank will be shut off May 10th-11th and the new eBank will go live on May 12th. The following bill pay items will transfer over to the new eBank automatically:
- The past 18 months of your bill pay history
- All payees
- All scheduled payments
- All bill pay alerts you've set
Browser Recommendations
In order to have a seamless experience with our upgrade, it is important that you make sure you are using the most up-to-date version of a supported browser.
Supported browsers when using Windows:
- Google Chrome (recommended)
- Mozilla Firefox
- Microsoft Edge (Legacy & Chromium)
Supported browsers when using Mac OS X:
- Google Chrome (recommended)
- Mozilla Firefox
- Apple Safari
Utilize the new eBank
The New eBank App
After the upgrade, the old eBank app will no longer work.
- On May 12th, you will need to download the new Extraco eBank app from the app store.
- Delete the old eBank app
eStatements
If you are currently signed up for eStatements, your preferences will transfer over.
- If you sign up for an Extraco account online or would like to start receiving eStatements, you will want to set up your eStatement preferences in online or mobile banking. To access, select "Statements" from the menu and then select "Preferences".
