eBank Additional Resources
Have additional questions?
Your team of trusted advisors are only a call or click away.
Question about an ACH File/Payment?
Visit our HELP section and type in “ACH File” and/or “ACH Payment” to get quick answers to your questions, or:
Click HERE for help on ACH files
Click HERE for help on ACH payments
For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3 Monday-Friday 8-5PM or at webcustomercare@extracobanks.com
Question about Wires?
For helpful tips, click HERE
Visit our HELP section and type in “Wires” to get quick answers to your questions or click HERE
For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3, Monday-Friday 8-5PM or at webcustomercare@extracobanks.com
Trouble resetting password?
Visit our HELP section and type in “Password Reset” to get quick answers to your questions or click HERE
For additional assistance, please contact a Relationship Banker at:
866-398-7226 press 3, Monday-Friday 8-5PM or at webcustomercare@extracobanks.com
For more information or to set up a new cash management service:
Waco, Dallas, Bryan, College Station, Hamilton, Gatesville, Copperas Cove
Stan Giles: 254.761.2011 Monday-Friday 8-5PM or at sgiles@extracobanks.com
Ryan Brown: 254.761.2045 Monday-Friday 8-5PM or at RBrown@extracobanks.com
Temple, Belton, Killeen, Georgetown, San Marcos
Jackie Basile: 254.774.5842 Monday-Friday 8-5PM or at JBasile@extracobanks.com
Questions about implementation of a new treasury service for your business:
Waco, Dallas, Bryan, College Station, Hamilton, Gatesville, Copperas Cove
Ryan Brown: 254.761.2045 Monday-Friday 8-5PM or at RBrown@extracobanks.com
Temple, Belton, Killeen, Georgetown, San Marcos
Amy Mongillo: 254.774.5863 Monday-Friday 8-5PM or at amongillo@extracobanks.com