You're important to us, and we want your experience with Extraco to be world-class. Have a compliment, question or concern you'd like to share with us? You can access Extraco's Customer Care Center three ways--via email, online chat, or phone--whichever way works best for you.
Check balances, transfer funds, verify transactions through Phone24. Simply dial 1-800-522-3972 and enter your account number and either your full social security number if this is your first use, or the access code you have created
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Saturday: 8am to 1pm
Closed on Sunday
Extraco uses Satmetrix as an independent third party survey provider. If you receive a survey invitation from email@example.com with the Satmetrix brand at the bottom of the email, it is safe to participate.
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Changing Your Debit Card PIN
Easily change your debit card PIN by calling 1-888-793-4364, or at any Extraco ATM. Click Here for video instructions on changing your PIN at an Extraco ATM.