You're important to us, and we want your experience with Extraco to be world-class. Have a compliment, question or concern you'd like to share with us? You can access Extraco's Customer Care Center three ways--via email, online chat, or phone--whichever way works best for you.
Click Email Us to work directly with a representative.
Click Online Chat to chat with a local representative.
Click to Call
Click LIVE CALL and a Customer Care Relationship Manager will give you a call.
We want to hear from you.
Go to our Feedback Form.
Call Toll Free
Monday through Friday: 8am to 6pm
Saturday: 8am to 1pm
Closed on Sunday
Extraco uses Allegiance as our independent third-party survey provider. If you receive a survey invitation from firstname.lastname@example.org, it is safe to participate.
Check balances, transfer funds, verify transactions through Phone24. Simply dial 1-800-522-3972 and enter your account number and either your full social security number if this is your first use, or the access code you have created