You're important to us, and we want your experience with Extraco to be world-class. Have a compliment, question or concern you'd like to share with us? You can access Extraco's Customer Care Center three ways--via email, online chat, or phone--whichever way works best for you.

Email Us

Click Email Us to work directly with a representative.

Online Chat

Click Online Chat to chat with a local representative.

Click to Call

Click LIVE CALL and a Customer Care Relationship Manager will give you a call.

Customer Feedback

We want to hear from you.
Go to our Feedback Form.

Call Toll Free

866.EXTRACO (866.398.7226)

Monday through Friday: 8am to 6pm

Saturday: 8am to 1pm

Closed on Sunday

Client Surveys

Extraco uses Allegiance as our independent third-part survey provider. If you receive a survey invitation from, it is safe to participate.


Check balances, transfer funds, verify transactions through Phone24. Simply dial 1-800-522-3972 and enter your account number and either your full social security number if this is your first use, or the access code you have created