Frequently Asked Questions

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Paying bills online is one of the safest ways to pay your bills. Online Bill Pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payments activity.

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Yes. The Extra Banker has several security features that allow for customer authentication. In addition, there are parameters set in place to prevent potential fraud.

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No. Settings for Account Alerts and settings for Secure Delivery Contact are different. You'll find Account alerts under Settings - Alerts and you'll find Secure Delivery Contact settings under Settings - Login Preferences - Secure Delivery Contact Information. Be sure to adjust both.

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Privacy Policy

Extraco Banks is committed to protecting the privacy & security of its customers.

Resources

Understanding eBank Security Alerts

Extraco eBank offers several security alert options to notify you of specific account activities. Utilize customizable alert settings for added security on your account. When logged into Extraco eBank, select the Settings tab on the left hand side and then Alerts. Standard alerts are automatically toggled on, but you can adjust any as you see fit.

Tips to Keep Your Business Secure Online

Consider Yahoo, Marriott International, Adult Friend Finder, Anthem, and Target. What do these companies have in common? They’ve all experienced some of the largest data breaches in history. The scary thing is that you can’t protect all your data all the time, but there are many things you can do to guard against a cyber-attack.

Bill Pay And Voice Pay

Bill Pay is an online service which allows you to pay a person and/or a company through your online bank account. You determine who you want to pay, when you want to make the payment, how often you want to send the payment, and which account you want the payment to come from. It's safe, secure and easy to use.